Expensive VoIP handsets are an executive indulgence: Gartner

Simon Sharwood

Gartner says large-screen colour VoIP handsets are an indulgence that do little to improve business communications.

Dedicated VoIP handsets with large screens are an executive indulgence that drain resources away from the real work needed to derive ROI from unified communications: investment in infrastructure to power a new breed of business processes.

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