IP communications tools

IP communications tools News

  • October 29, 2009 29 Oct'09

    Presence protocols and best practices

    Managing an anywhere office and handling the millennial generation can be a difficult task, especially when trying to decide on presence protocols. Find out how the IT department can create guidelines and rules to maintain presence protocols.

  • October 27, 2009 27 Oct'09

    Presence and the anywhere office in a UC strategy

    With virtual workplaces and anywhere offices becoming more common, presence has become increasingly important as part of a unified communications (UC) strategy. Find out how presence benefits the distributed workplace, including teleworkers, road ...

  • October 06, 2009 06 Oct'09

    Primer: Presence technology in unified communications

    Presence technology is an integral part of any unified communications and collaboration strategy within an enterprise or company. Learn how presence works and how it can be used to make employees more productive.

  • July 31, 2009 31 Jul'09

    Maximizing instant messaging ROI requires education on pros, pitfalls

    When integrating instant messaging into business processes, implementing the right policies and offering comprehensive education on use can be as important as buying the right technology in seeing an instant messaging return on investment.

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