IP communications tools

Email Alerts

Register now to receive SearchCIO.com.au-related news, tips and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Presence protocols and best practices

    Managing an anywhere office and handling the millennial generation can be a difficult task, especially when trying to decide on presence protocols. Find out how the IT department can create guidelines and rules to maintain presence protocols. 

  • Presence and the anywhere office in a UC strategy

    With virtual workplaces and anywhere offices becoming more common, presence has become increasingly important as part of a unified communications (UC) strategy. Find out how presence benefits the distributed workplace, including teleworkers, road war... 

  • Primer: Presence technology in unified communications

    Presence technology is an integral part of any unified communications and collaboration strategy within an enterprise or company. Learn how presence works and how it can be used to make employees more productive. 

  • Maximizing instant messaging ROI requires education on pros, pitfalls

    When integrating instant messaging into business processes, implementing the right policies and offering comprehensive education on use can be as important as buying the right technology in seeing an instant messaging return on investment. 

  • Instant messaging still has a role - if you train your people properly

    Instant messaging (IM)┬ádeserves to be considered alongside VoIP when planning unified comms rollouts. But a proper IM strategy is essential, or your users will default to consumer-grade tools. 

  • Will smartphones replace deskphones?

    Learn about the future of deskphones as smartphones increase in popularity. 

  • Rethinking the iPhone in the enterprise

    Yankee Group analyst Zeus Kerravala concludes the iPhone is still not ready for enterprise adoption. 

  • The power of Presence

    Learn about new developments in Presence technology that make this technology more powerful. 

  • Is Presence good enough?

    Vendors say Presence is a major feature of unified communications systems. But analysts question whether presence is functional enough to make a difference, or needs backup from other applications and services. 

  • Multiprotocol, open source IM client could boost UC

    Open source instant messaging tool Pidgin can connect to 16 IM protocols and, save for its weak logging tools, should interest many businesses. 

  • See more News on IP communications tools
About IP communications tools

IM is becoming as ubiquitous as the telephone, but is your organisation using messaging wisely? In this section, we provide resources covering messaging and IP collaboration tools to help ensure you're communicating effectively.