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  • SearchVoIP ANZ's greatest hits

    Even the great wire walls around Sydney cannot stop us from disseminating VoIP info to you on this day of APEC.

  • How do I resolve a "presence unknown" display issue when trying to build an OCS Access Edge?

    Integration and collaboration expert Hugh Marlor explains how to avoid the Windows 2008 issue of encountering a 'presence unknown' display when trying to build an OCS Access Edge.

  • Unified communications: Public vs. private cloud computing

    Public vs. private cloud computing -- which is better for unified communications applications? Learn how public and private cloud computing models vary and why building private clouds may save your company money over using public clouds.

  • How to configure SIP trunks for the enterprise

    Configuring SIP trunks requires careful planning and pre-deployment network assessment and analysis. Learn how to configure SIP trunks properly, reliably and securely in this excerpt of a chapter from "SIP Trunking."

  • Failed open source VoIP deployment leads to hosted VoIP strategy

    After years of struggling to tame open source VoIP, one Texas marketing company saw malfunctions melt away when it opted for a hosted VoIP service from a local service provider.

  • VoiceCon case studies demonstrate SIP trunking benefits

    SIP trunking was a hot topic at VoiceCon this year as companies look for ways to reduce the costs and data center footprint of their voice infrastructure. A case study panel at the conference demonstrated SIP trunking benefits and challenges.

  • Not all SIP yet? Session border controller can do protocol translation

    SIP was supposed to standardize communications equipment, but not all organizations are all-SIP just yet, including the state of Delaware, which is using session border controllers for protocol translation between its newer Cisco and legacy Avaya systems.

  • Best practices guide: Testing VoIP system power consumption

    To accurately benchmark VoIP system power consumption, a number of factors must be taken into account, such as VoIP handset configuration, the LAN infrastructure, system states, steady-state power draw, power factor and other variables. This guide will help you set benchmarks and parameters for measuring VoIP power consumption.

  • SIP trunking primer

    Session Initiation Protocol (SIP) trunking is the use of VoIP to help connect a traditional PBS to the Internet. SIP trunking can reduce communication costs and combine voice, video and data in a single line, allowing for unified communications capabilities. Learn about using SIP trunking services in this primer.

  • The top five unified communications issues for 2010

    Unified communications improves productivity and collaboration, but there are inherent challenges associated with the technology. Learn the top five unified communications issues that users can expect in 2010 and how these issues, such as major mergers and acquisitions (think Nortel and Avaya), 4G deployment and cloud computing, can affect your organization.

  • VIEW MORE ON : Enterprise VoIP
  • Presence protocols and best practices

    Managing an anywhere office and handling the millennial generation can be a difficult task, especially when trying to decide on presence protocols. Find out how the IT department can create guidelines and rules to maintain presence protocols.

  • Presence and the anywhere office in a UC strategy

    With virtual workplaces and anywhere offices becoming more common, presence has become increasingly important as part of a unified communications (UC) strategy. Find out how presence benefits the distributed workplace, including teleworkers, road warriors and more.

  • Primer: Presence technology in unified communications

    Presence technology is an integral part of any unified communications and collaboration strategy within an enterprise or company. Learn how presence works and how it can be used to make employees more productive.

  • Maximizing instant messaging ROI requires education on pros, pitfalls

    When integrating instant messaging into business processes, implementing the right policies and offering comprehensive education on use can be as important as buying the right technology in seeing an instant messaging return on investment.

  • Instant messaging still has a role - if you train your people properly

    Instant messaging (IM) deserves to be considered alongside VoIP when planning unified comms rollouts. But a proper IM strategy is essential, or your users will default to consumer-grade tools.

  • Will smartphones replace deskphones?

    Learn about the future of deskphones as smartphones increase in popularity.

  • Rethinking the iPhone in the enterprise

    Yankee Group analyst Zeus Kerravala concludes the iPhone is still not ready for enterprise adoption.

  • The power of Presence

    Learn about new developments in Presence technology that make this technology more powerful.

  • Is Presence good enough?

    Vendors say Presence is a major feature of unified communications systems. But analysts question whether presence is functional enough to make a difference, or needs backup from other applications and services.

  • Multiprotocol, open source IM client could boost UC

    Open source instant messaging tool Pidgin can connect to 16 IM protocols and, save for its weak logging tools, should interest many businesses.

  • VIEW MORE ON : IP communications tools
  • Hosted unified communications vs. in-house UC deployment

    Rolling out and managing unified communications effectively can be daunting for even the most sophisticated IT teams. Thus, many enterprise organizations are turning to hosted unified communications deployment and management options. Learn about the key features and inherent challenges of hosted unified communications and how it measures up to in-house unified communications solutions.

  • Hosted unified communications booming, and not just due to cloud hype

    Hosted unified communications is becoming a viable alternative for companies of all sizes as vendors and service providers start to bring more mature products to market. Unified Communications as a Service (UCaaS) is enjoying such a boom that Gartner has published its first Magic Quadrant for the market.

  • Shoalhaven Council adopts hosted IP telephony

    Shoalhaven City Council will adopt unified communications for 680 staff, relying on a hosted solution to improve the services it currently offers with a 12-year-old PBX.

  • Technology of the year award

    TechTarget ANZ Editor Simon Sharwood names his Technology of the Year. Do you agree with the choice?

  • Predictions for 2009

    Wondering what will be important in 2009? We've rounded up eight predictions for the year ahead for your reading pleasure.

  • Credit union unifies its communications

    New England Credit Union has blended a PBX and Microsoft's Office Communications Server to create an innovative solution.

  • Does Skype belong in your business? Skype thinks so!

    Skype is striking partnerships to make it a more attractive business tool.

  • Enterprises worried about mobile coverage, not price

    When it comes to mobility, enterprises are no longer worried about price: instead, they’re worried about network coverage.

  • Delivering consumer VoIP without ATAs

    New Zealand ISP Orcon has found a way to deliver VoIP to consumers without requiring them to purchase an ATA. In this podcast, Patrick Gray chats to their CTO Thomas Salmen, who explains how the company pulls off the trick!

  • Managed comms will blitz in 2008: IDC

    Analysts predict that managed converged services will continue to grow in 2008.

  • VIEW MORE ON : Hosted VoIP
  • Microsoft and other organisations choosing 5GHz WLANs over 2.4GHz

    Bluetooth, microwave ovens, cordless phones and consumer WLAN kit all compete for the 2.4GHz frequency. Many enterprises are therefore tuning their WLANs to the 5GHz band to get a cleaner, faster and more managable connection.

  • Prepare your WLAN for mobile applications

    In order to upgrade WLANs for mobile devices and mobility applications, network managers must implement 802.11n technology, and WLAN architectures that can handle lossless applications like VoIP and other unified communications.

  • How to connect large WLANs into a campus network

    Learn how to bridge wireless LANs to create a single, office-wide or use meshes to create campus networks.

  • How to secure a WLAN

    Learn how to configure wireless LAN security, including choosing the right security standard and setting up a Robust Security Network. In this PrepLogic training video, you'll learn Cisco Aironet 1200 configuration for security, as well as troubleshooting WLAN security.

  • How to fix Android Wi-Fi problems

    Learn how to ensure your Android devices connect to your enterprise WLAN with this tip.

  • PRIMER: WiFi sniffers

    Learn about WiFi sniffers, how they operate, how they can help to manage your WLANs and why Google is far from alone in its use of the technology.

  • How to fix iPad and iPhone Wi-Fi problems

    Learn how to manage iPhone OS Wi-Fi clients and address common iPad and iPhone Wi-Fi problems with this illustrated tutorial.

  • Can devices with 802.11b or g connect to 802.11n WLANs?

    If your old laptops or handheld devices offer 802.11 a, b, or g, you can still adopt 802.11n access points. But you'll need new hardware to take advantage of 802.11n's speed.

  • Why is WiFi performance so variable?

    Wireless networks are notoriously fickle, as different combinations of access points and clients deliver drastically different performance. In this interview, one Network Engineer calls for changes to make WLANs more predictable.

  • WLAN standards update

    Learn how 802.11n advances WLAN standards, and how security is one key area that continues to demand WLAN users' attention.

  • VIEW MORE ON : Wireless networks
  • Pacnet, Pacific Fibre, to light up cable competition

    Pacnet and Pacfic Fibre will team to construct a new trans-pacific cable, which will operate at 5.1 terabits per second.

  • Why the ACCC thinks carrier Ethernet is important

    The Australian Competition and Consumer Commission has indicated it may include Ethernet services in its list of Domestic Transmission Capacity Services. Richard Chirgwin analyses the implications of the move.

  • WAN optimisation for dummies

    This white paper outlines the challenges of WAN optimisation, giving you the must-know info for delivering applications to all your users, wherever they are located.

  • Australian naked DSL guide

    Naked DSL can be a useful and cheap way to connect a remote office or provide a backup WAN. Richard Chirgwin surveys the market to explain your options.

  • Using 3G as a backup WAN

    3G data services are often advanced as a cheap way to provide a disaster recovery service for your WAN. But experts say you need to do more than just cut from one link to another to create a functional connection.

  • Telstra/NBN FAQ

    Richard Chirgwin analyses the proposed deal between the federal government and Telstra, explaining how it will work, what it will mean for your broadband connection and the impact on competition.

  • Software-as-a-service and your WAN

    Learn how to optimize your WAN to get the best performance for software-as-a-service and other cloud computing services.

  • Peering moves down to the Ethernet layer

    Richard Chirgwin explains Internet peering and how it is changing to use more of the IP stack.

  • How WAN optimisation and applicated delivery will evolve

    Learn how WAN optimization and application delivery will evolve in this interview with Jim Metzler, chair of the Application Delivery 2.0 track from last week's Interop conference in the USA.

  • The NBN: Is it a black hole for money and talent?

    In a new feature, the TechTarget ANZ team gets animated and debates whether the National Broadband is all about black holes to suck in talent, money, and maybe even actual black holes too!

  • VIEW MORE ON : Wide area networks (WANs)