June 17, 2015
Andy Wasser of Carnegie Mellon says robotic process automation is not a big-bang technology, but its implications for BPO/ITO are huge.
April 01, 2015
Google is the latest of the tech giants hiring Wall Street hotshots. The CIO lesson? Partner with your CFO if you want to get ahead. Also in Searchlight: Facebook turns Messenger into an ecosystem; Twitter faces a gender bias lawsuit.
March 13, 2013
Sure, volume is a challenge. Velocity too. But it's the data mining challenges presented by big data that CIOs need to get their heads around.
November 14, 2012
The CIO of the future will focus on turning data into an asset, as more tech spending shifts to being controlled by the business, Gartner predicts.
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TD Bank's CIO of corporate technology demonstrates the power behind a strong IT-finance alliance. Continue Reading
Evaluate ROI-TCO Vendors & Products
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Quantifying the value of IT can be tricky, but it’s a critical part of a CIO’s job. In this installment of our CIO Voices series, two IT leaders share their strategies for quantifying the value of IT in their organizations. Continue Reading
What are the financial benefits of using the cloud? Don't expect any hard-and-fast formulas. Cloud economics turn out to be a local affair, dependent on a company's business drivers and constraints -- and the ability of CIOs to understand them. Continue Reading
In this SearchCIO interview, Walgreens CFO Wade Miquelon talks about IT strategy and the difference between a good idea and capturing business value. Continue Reading
Product ReviewsPowered by IT Central Station
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Valuable Features: I like the distributed model of IT360 like the central and probe model. • Improvements to My Organization: An...Continue Reading
We've found the Service Desk and Workflow modules to be the most valuable features, but customer-specific tools customization needs improvement.Powered by IT Central Station
Valuable Features: The Service Desk module and the Workflow module, which is extremely powerful. • Room for Improvement: Graphical User...Continue Reading
The submission and approval parts do not require licenses, but the configuration capabilities of the end-user facing portal needs work.Powered by IT Central Station
Valuable Features: The flexibility of the product in regards to configuring and customizing it to meet the company needs within a few...Continue Reading
Problem Solve ROI-TCO Issues
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Enterprises are forming customer experience improvement committees to boost customer and business process optimization. Continue Reading
Find out why supply chain analysis is a critical component of business continuity management in this tip. Continue Reading
Next time you negotiate with your suppliers, these tips can help you to get a better price or get more for your dollar from the likes of SAP, IBM, Microsoft and Oracle despite their weird "processor value unit" and "software assurance" schemes . Continue Reading