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Voice and data convergence
Article (2)
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AUSTAR CIO explains the benefits of unified comms in the call center
Dean Walters, Chief Information and Technology Officer and Director of Operations at AUSTAR, shares his experience of unified communications in the call center. -
Unified communications plans should tap CIO
Unified communications planning needs an objective group from telecom, networking, operations and business for best results.
Top Talk (1)
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The future of broadband
Bandwidth is now a commodity, and the rush to converge networks using IP is already an unstoppable juggernaut. Fast, cheap and almost everywhere, broadband last mile technologies have cemented the central role of IP and the internet. Mitel's Jim Davies takes us on the IP road.
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