Sponsored SearchCIO.com.au White Papers

Learn how better measurement of energy consumption can help your IT department with this TechTarget ANZ eBook. Read more »

This white paper provides a quantitative measurement of the business value, defined as the expected ROI, associated with the use of VMware View as a platform for the targeted deployment of a centralised virtual desktop (CVD) computing architecture. Read more »

This white paper moves beyond the hype of green IT and provides substantial support for implementing practical, yet cost-effective power management policies and tools to “green” your IT environment and boost your bottom line. Read more »

This white paper illustrates new ways of looking at your desktop management practices and provides several approaches for simplifying and streamlining processes across your business. Read more »

This eBook explores the five key elements of PC Lifecycle management, a practise that can help you to greatly reduce the ongoing costs of operating your PC fleet. Read more »

This white paper discusses the future of enterprise applications and stresses the need for efficiency and simplicity. Read more »

Within your engineering, procurement, construction and installation (EPCI) business, you need to manage numerous variables, confront a variety of unknowns and still be fiscally responsible for delivering a fixed outcome to the customer, often for a predetermined price. Learn how to do this with an Enterprise Resource Planning (ERP) system suitable for your EPCI business. Read more »

Those implementing an enterprise-wide application, like an enterprise resource planning (ERP) system, will find these six steps short, to the point and will help you achieve your goals in implementation. Read more »

This white paper reviews four practices that should be avoided when implementing an enterprise resource planning (ERP) application. Read more »

Learn about web conferencing and how it can improve productivity, reduce travel costs and provide a new way to communicate that is more personal than email and less time consuming than meetings. Read more »

Learn best practices around virtualisation in order to allow its application to critical business applications. Read more »

Learn how to make web commuting work for your organisation with best practices and hints on security and other essential IT considerations. Read more »

As more employees opt to work from remote locations, the workforce is going to become more splintered. Managing this distributed workforce is challenging. This paper presents ten tips for managing a mobile workforce. Read more »

Contact centres must strike a balance between offering quality service and generating revenue, while also reducing cost. Recently, 'workforce management' has emerged as a means of achieving this balance. This paper explains. Read more »

The voicemail market is considerably more complicated than it was 5 years ago. This paper explores the available options, and presents 10 common mistakes to avoid when choosing a replacement. Read more »

Learn the strategic, technological and personnel practices that add up to successful business intelligence projects, plus how to extend BI into the even more powerful technique of Enterprise Performance Management. Read more »

The threat of malicious attacks to your network and communications system is constant. However, new standards are being developed that will make IP-based communications safer than ever. Learn more in this white paper. Read more »

Learn how to plan and execute an SOA in this TechTarget ANZ eBook. Read more »

For those companies still using a traditional PBX, making the leap to VoIP or IP telephony can be difficult. This paper presents five important tips for transitioning to IP telephony. Read more »

When managing a contact centre, organisations must ask if it’s better to rely on a single “complete” solution from one vendor, or assemble a solution from multiple vendors’ offerings. This research report provides an answer. Read more »