Sponsored SearchCIO.com.au White Papers

Great IT performance requires more than just luck. This paper compares successful organisations to poor performing ones and provides four key benchmarks for improving IT performance. Read more »

Remote offices often struggle with many servers that are each under-utilised. This white paper explains how virtualisation can collapse these servers into a single environment to simplify management. Read more »

The IT Infrastructure Library has attracted a massive global following thanks to its ability to overhaul and optimise IT operations. This paper analyses the framework and offers a practical plan to ITIL implementation. Read more »

Virtualisation products and solutions enable enterprises and end users alike to increase the functionality of their desktops. This white paper explains function of each one. Read more »

Extended disruption to IT services has been shown to ruin businesses. Virtualisation can be used to improve business continuity plans and avert such disasters. Read this white paper to learn more. Read more »

This white paper will provide you with a roadmap to improve all aspects of your support operation with special attention paid to the role of remote support technology as a key enabler of success. Read more »

Virtual infrastructure can do more than cut costs - it can also cut response time in the event of a disaster. This paper provides examples of improving business continuity and disaster recovery with virtualisation. Read more »

This paper clarifies how virtualising your organisation's servers, storage and networks can lower costs, increase resource utilisation and improve availability. Read more »

Remote support platforms are expanding, offering new ways to remotely diagnose problems and collaborate. Learn how to evaluate remote support applications and assess their value to your organisation. Read more »

Data centre consolidation is a critical step toward unlocking virtualisation's potential by enabling organisations to be more cost-effective and flexible in addressing data centre energy consumption. Read more »

Virtualisation is a proven software technology that is rapidly transforming the IT landscape and fundamentally changing the way that people compute. Learn how virtualisation can help you save time and money while achieving more with the computer resources you already own. Read more »

Forrester has surveyed, interviewed and assessed hundreds of internal and external service desks and help desk users. Learn what works and what doesn't work to see what's really going on in your organisation. Read more »

Web collaboration is increasingly becoming an indispensable tool in accelerating sales and marketing processes while simultaneously reducing costs. Read more »