IP telephony has matured a great deal since its introduction to the business world. In fact, analysts Gartner and Forrester have predicted that traditional PBXs will be near-extinct.
But for those companies still using a traditional PBX, transitioning to an IP telephony system can be both daunting and hazardous. No two businesses are the same, and each company needs its own plan for IP telephony.
This white paper explains IP telephony, VoIP and unified communications, and provides five important tips for moving to IP telephony.
